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The reception hall of a private clinic

Private clinics and hospitals

From first contact to surgery.

Enquiries, scheduling, quotes signed online, authorisations from health funds and insurers, day surgery and inpatient stays, invoices and payments. Every patient followed from start to finish, without losing them along the way.

ScheduleEnquiries and CRMQuotesFunds and insurersDay surgeryOperating theatresInvoices and Sistema TS

The patient pathway

Four steps. None left half-done.

In a private clinic the patient chooses: quick answers, clear quotes and a smooth pathway make the difference. Nixsa Care keeps track of every patient, from the first message to the last check-up.

  1. ContactEnquiryFrom the website, the phone or a referring doctor: every enquiry has an owner and an answer.
  2. First visitScheduleDoctors, consulting rooms and diagnostics in a single schedule, with reminders and confirmations.
  3. ProposalQuote and fundQuote signed from the phone, cover approved by the fund or insurer.
  4. CareSurgery and invoicePre-admission, theatre, discharge, check-ups; invoices to the patient and the fund, Sistema TS (the Italian health card system for tax-deductible medical expenses).
A surgeon explains the operation to a patient, showing the X-ray

Quotes

A clear quote, signed from the phone.

Ready-made packages for each procedure (team, theatre, stay, prosthesis, tests, check-ups), discounts and validity. The patient receives it, reads it at leisure and signs it in the app; you see when they opened it.

  • Price lists and packages by specialty
  • Electronic signature and online deposit
  • Acceptance rate by doctor and procedure
The patient reads the quote on their phone

Health funds and insurers

The patient knows straight away what they pay.

Agreements with supplementary health funds and insurers, with direct billing or reimbursement. Cover requests, limits, deductibles and co-payments: the patient's share is calculated on the quote, and the invoice to the fund goes out via SdI, Italy's e-invoicing exchange system.

  • Authorisations with deadlines and attached documents
  • Patient share calculated automatically
  • Amounts owed by each fund under control
A day surgery recovery room

Day surgery and inpatient stays

Surgery day, with no surprises.

Pre-op tests, consent forms and anaesthetic assessment ready before admission. Theatre schedule, safety checklist, discharge with instructions and check-ups already in the schedule.

Management

Where every euro of the clinic comes from.

Revenue by specialty and by channel (self-pay, funds, insurers), accepted quotes, schedule and theatre utilisation, amounts owed by each fund. Numbers you can decide on, updated every day.

Try it in the demo
The monitor showing the clinic dashboard

Active modules

What switches on for a clinic.

The dark modules are the ones specific to private clinic work; the others are the platform's common base.

  • Enquiries and CRMchannels, owners, conversion
  • Quotespackages, signature, deposits
  • Funds and insurersdirect, reimbursement, authorisations
  • Theatres and day surgeryschedule, checklist, recovery
  • Private inpatient staysrooms, comfort, discharge
  • Records and reportsvisits, diagnostics, tests
  • RemindersSMS, WhatsApp, email
  • Multi-resource scheduledoctors, consulting rooms, diagnostics
  • Invoices and Sistema TSpatients, funds via SdI, stamp duty
  • Paymentscard terminal, deposits, due dates
  • Accounting and feesby doctor and by specialty
  • Patient appquotes, instructions, payments

Interactive demo

Step inside Clinica Villa Aurora.

Outpatient centre, diagnostics, two operating theatres and twenty-four private rooms, with fictional patients and funds. Switch roles and follow the guided tour.

  • 1Book a visit
  • 2Prepare the quote
  • 3Request authorisation
  • 4The patient signs
  • 5Invoice
Open the demo

Other examples of use

The same software, configured for other facilities.

Patient and resident records, invoicing, Sistema TS, accounting, staff and security are shared. On top of them you switch on the modules for your line of work: for groups running different kinds of facility, it is a single system.

Contact

Tell us about your facility.

What kind of facility it is, how many beds or professionals, which software you use today, what takes up most of your time. We reply within one working day.

Request a presentation

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